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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tammy

April 11, 2025

5  out of  5
rating by Tammy
"Angela has been extremely helpful with our home and auto insurance. She has made the insurance process a walk in the park. Angela is very knowledgeable, friendly and is a pleasure to work with."
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mandy white

April 10, 2025

5  out of  5
rating by mandy white
"Angela Conrad has done nothing but take care of our family in so many aspects of our lives. We appreciate her commitment to providing excellent customer service!"
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Kristie

April 8, 2025

5  out of  5
rating by Kristie
"I’m so glad I chose to make the call to check out changing to state farm auto and homeowners insurance. Megan was amazing and helped with all my questions and saved us so much Money with better coverage with both policies. Thank you so much"
We responded:
"Thank you, Kristie! We're so glad you made that call too! Megan is amazing at what she does, and it’s wonderful to hear she was able to answer all your questions and help you save while improving your coverage. We appreciate your trust! - Ben"
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Hem-Rock Akers Farm

April 8, 2025

5  out of  5
rating by Hem-Rock Akers Farm
"My Family has been using Ben Russo State Farm for years. In all this time I have always had Aimee handle all our needs. Not only has she become a trusted friend she is also an outstanding person. She always makes us feel like people NOT an account number. Anytime I speak with people about insurance I always tell them to call Aimee. I know with confidence she can take care of them. To this family Aimee is the face of State Farm! Skip Rich"
We responded:
"Thank you so much for your review! Your kind words about Aimee mean the world to us. She truly cares about every person she helps, and we’re so grateful to have her on the team. Your loyalty and referrals are deeply appreciated—thank you for choosing us! - Ben"
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Gerry Lesmerises

April 7, 2025

5  out of  5
rating by Gerry Lesmerises
"Saved my family a lot of money on insurance. Megan was very helpful and very responsive."
We responded:
"Thank you for the review, Gerry! We're so glad Megan was able to help your family save and make the process smooth. Please contact us if you have additional questions or concerns, we’re here for you. Thank you for your support! - Ben"
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Luke Chicoine

April 7, 2025

5  out of  5
rating by Luke Chicoine
"We just bought a house and Angela was great to work with! Knowledgeable and quick to respond with the quotes I needed. She even followed up with me after the closing to be sure we were all set and if I had any other questions. Thank you Angela!"
We responded:
"Thanks so much, Luke—and congratulations on the new home! We’re thrilled to hear Angela made the process easy and kept everything on track. We’ll always be here if you have any more questions or need assistance! - Ben"
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Chuck Conlon

April 7, 2025

5  out of  5
rating by Chuck Conlon
"Megan Bailey was a huge help! Saved me thousands per year. Highly recommend!"
We responded:
"Wow—thank you, Chuck! Saving that much is no small thing, and we’re so glad Megan could help make that happen. We appreciate the kind words and the recommendation! Thank you for the support!- Ben"
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Jeremy Hodgson

April 2, 2025

5  out of  5
rating by Jeremy Hodgson
"Megan makes sure we get all of our available discounts on our home and auto policies, great to work with, highly recommend!"
We responded:
"Jeremy, we’re so glad Megan has been able to help you maximize your discounts! We appreciate your recommendation and are always here if you need anything. Thank you for your support! -Ben"
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Megan Bailey

March 6, 2025

5  out of  5
rating by Megan Bailey
"The best insurance team around!!"
We responded:
"Megan, thank you for your kind words! We truly appreciate your support and are so glad to be your insurance team. Thanks again for choosing us! – Ben"
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Thomas Beaudin

December 27, 2024

5  out of  5
rating by Thomas Beaudin
"Lisa was awesome 😊❤️🎆🙏"
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Vince O'Brien

December 5, 2024

5  out of  5
rating by Vince O'Brien
"My family and I have had our Insurance with the Ben Russo Agency since moving to New Hampshire in February. Angela Conrad has handled switching over our policies and helped us with everything. She has been thorough, professional, kind, and helpful. Recently, I asked her to analyze the details of a life insurance policy we hold with State Farm. Angela sent me the information we needed to understand and maximize how we can use the policy. We are grateful to the Agency and Angela!"
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Benjamin Randall

November 22, 2024

5  out of  5
rating by Benjamin Randall
"I decided not to go with State Farm, however Amy was one of the most helpful agents I’ve ever spoken to. If I decide to go work State Farm in the future, I will definitely be back."
We responded:
"Thank you, Benjamin, for your kind words about Amy! While we’re sorry to hear you didn’t choose State Farm this time, we truly appreciate the opportunity to assist you. If your needs change in the future, we’d be happy to welcome you back! –Ben"
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mike webber

October 10, 2024

5  out of  5
rating by mike webber
"September 2024 My wife and I recently moved back to Wolfeboro. Once we put our house under contract, we began looking for a home owners policy. I started by calling my long time agent and friend in the Exeter area. His prices seemed very high and he suggested I call a local company in the Wolfeboro area. I reached out to my Real Estate agent who had lived here for many years. She suggested we call State Farm. I called state farm and spoke with Angela. She was very professional and knowledgeable. After answering some questions about our new home she said she would work on our policy and get back to us. The next day we received her call and a quote on a new policy. She also put together a quote on my 3 vehicles and an umbrella policy. We got great pricing saving over $1,000.00. Angela's service was amazing, professional and she always returned our calls promptly. Thank you Angela! We look forward to working with you for many years to come. Mike & Keyna Webber"
We responded:
"Mike: Thank you so much, Mike and Keyna, for your wonderful review! We completely understand how overwhelming it can be to find suitable insurance, especially with rising prices. I'm thrilled to hear that Angela was able to provide you both with such efficient service and savings on your homeowners and vehicle coverage. It’s always our goal to make the process as smooth as possible for our good neighbors, and your kind words mean the world to us. We’re glad to have you back in Wolfeboro and are so excited to continue assisting you with your insurance needs! If you ever have any questions or need assistance, please don’t hesitate to reach out! We're here for you. -Ben "
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Joseph Sousa

October 2, 2024

5  out of  5
rating by Joseph Sousa
"I'm calling. About your agent Angela. She helped me out very, very much period when I called her. I gave her a name told her. I need to speak to my agent from Easton bank and she took care of the rest. Period I now hand insurance Bianca for my closing on Tuesday morning the eighth. Please thank Angela, very, very much for all her help and wish you a Happy New Year and Merry Christmas."
We responded:
"Thank you so much for sharing your experience, Joseph! We’re truly grateful for your kind words about Angela. It means a lot to us to know that she was able to assist you so effectively, especially with your upcoming closing. I will absolutely pass along your heartfelt thanks to her. I know she's going to appreciate your praise so much! We want to wish you a very Merry Christmas and a Happy New Year, as well. If you need anything before then though, please feel free to reach out again. -Ben"
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Darlene Remacle

September 6, 2024

5  out of  5
rating by Darlene Remacle
"I am very pleased with doing business with Ben Russo's office staff. They made getting an insurance policy seemless. I will do all my insurance business with them in the future."
We responded:
"Darlene, thank you for taking the time to leave our office this amazing 5-star review! We are so happy to hear we were able to make the insurance buying process easy and smooth! The team & I look forward to working with you for many more years to come for all of your insurance needs. – Ben"
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Rhonda Dunbar

June 26, 2024

5  out of  5
rating by Rhonda Dunbar
"I cannot say enough of how professional and caring Ben Russo is! I am so fortunate to have him As my Agent! Ben always goes the extra mile…keeping his clients well taken care of in all of their dealings! Also a big shout out to a very professional office staff. Thank you as always Ben!"
We responded:
"Thank you so much, Rhonda, for your incredibly kind words and for sharing your experience! It's always a pleasure to help you. I am truly grateful to be your agent and have your support! I'm fortunate to have a dedicated office staff that really cares about the people they get to serve, so we thank you for your acknowledgment of their efforts. Feel free to stop by or call us if you need anything. I look forward to speaking with you again! -Ben"
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Karen Gosselin

April 25, 2024

5  out of  5
rating by Karen Gosselin
"I never write reviews, but it is necessary to share how amazing Ben Russo and his team (specifically Lisa!) are! I have been a customer of theirs for many years and always had fantastic customer service…but over the past year I have had a number of life changes which have required me to reach out to them to ask numerous questions or make changes to my policies. I cannot tell you how grateful I am for not only the speed in which they got back to me with the answers I needed, but kindness and empathy they provided when I needed it most. To say that they go above and beyond does not even begin to cover it! I even received a text message from them on my birthday. Who does that?! So unbelievably thoughtful! Thank you, for all you do!"
We responded:
"Karen, thank you so much for your heartfelt review! Myself, Lisa, and the entire team strive to provide exceptional service, especially during life's transitions. We're thrilled to have been able to assist you promptly and empathetically throughout your journey. Your kind words mean the world to us, and we look forward to continuing to support you in the future. Please never hesitate to reach out! – Ben"
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Josh Foote

February 26, 2024

5  out of  5
rating by Josh Foote
"Was simple and easy to set up for my first time getting car insurance and got out with a good rate for my car. Was easy to understand and straightforward to what was best for me."
We responded:
"Josh, thank you for your 5-star review! I am happy we were able to assist with your car insurance and got you a great rate, as well! Welcome to Ben Russo State Farm! -Ben"
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Thomas Burrill

February 9, 2024

5  out of  5
rating by Thomas Burrill
"Very good experience Karen was knowledgeable and pleasant. Gave us good explanations and was able to save us money."
We responded:
"Savings are a top priority at Ben Russo State Farm! Thank you for your kind words about Karen. Whenever you need insurance assistance in the future, remember that we're here to help. Your review means a lot to us, Thomas! - Ben"
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Travis Emerson

November 10, 2023

5  out of  5
rating by Travis Emerson
"State Farm was amazing when covering after a theft. They made the entire process as easy as possible"
We responded:
"Hi Travis, providing prompt and efficient service is a priority for us, and your positive feedback is truly appreciated. If you ever need assistance with anything else, Ben Russo State Farm is ready to help! – Ben"
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Darci Parker

April 15, 2023

5  out of  5
rating by Darci Parker
"Love love love them. Super helpful and always very nice"
We responded:
"Darci, thank you so much for taking the time to leave our office a 5-star review! It is a pleasure to work with you for your insurance needs and the team & I look forward to many more years of providing you with excellent customer service! -Ben"
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Laura Patton

April 5, 2023

5  out of  5
rating by Laura Patton
"So easy to work with and the quickest set up for all my policies as I transitioned away from my former carrier."
We responded:
"Laura, thank you for taking the time to leave us a review! I am so happy the team and I were able to make your transition so easy! We look forward to many more years of providing you with excellent customer service. -Ben"
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Caitlin Magnon

February 23, 2023

5  out of  5
rating by Caitlin Magnon
"Ben is amazing. I am not kidding when I say that I saved over $100 a month just on car insurance and for a better policy. Also saved a bunch on both of our homeowners policys with again way better coverage. I couldn't be happier and we should have done it a long time ago!"
We responded:
"Thank you for the 5-star review, Caitlin! I am so glad the team and I were able to help you save on your auto and home insurance. Helping you is truly a pleasure. We appreciate your business, your kindness and your review! - Ben"
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Rand Chandler

February 2, 2023

5  out of  5
rating by Rand Chandler
"Matt Martin was great to work with and made the process of transferring my State Farm Insurance from NC to NH easy."
We responded:
"Thank you for the 5-star review, Rand! I am so glad that Matt was able to assist you with your relocation insurance needs. Matt says that helping you was truly a pleasure. Welcome to New Hampshire! Thank you for being a valued customer! - Ben"
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K P

January 12, 2023

5  out of  5
rating by K P
"Every team member at Ben Russo state farm insurance did a great job. I have dealt with them for many years, and look forward to many more !"
We responded:
"Kyle, thank you for your 5- star review! It has been a pleasure to assist you over the years and my team & I look forward to several more. As always, never hesitate to reach out to our office for assistance. We are here to help! -Ben"